Cancellation & Policy

1. / Check-in policy:

Check-in time is 02:00 – check out time: Before 12:00

2. / Cancellation policy:

Validate online or cancel requires a confirmation number. Cancellation can be made without penalty 3 (three) days prior to arrival date. Guaranteed reservation credit card required.

3. / Hotel policy

DRUG POLICY:Smoking is prohibited in all rooms and all public areas of the Hotel. Smoking is only allowed outside the hotel.

WIRELESS INTERNET ACCESS: Free wireless Internet service is available to all guests in their rooms and all hotel areas. The fiber optic cable allows for a quick and stable connection. For the password, please ask the receptionist.

VALUABLE ARTICLES: The hotel is not responsible for any lost or stolen items. Pets Pets are not allowed.

4. / Children & Guests more details:

Children or Children from 2 years old to 11 years old; “Newborn” means a person under the age of 2 years; Children and Infants cannot stay in any room without an Adult. Persons over 12 years old will be charged an Extra Person per person. All room rates are for two adults and infants. Extra charges will be charged on a Room Only basis, unless otherwise stated.

– An additional price of VND 200,000 per night will be added to a separate line in your billing summary when you complete your booking. (Extra person price includes extra bed) Children and Infants sharing a room with their parents or guardians can be changed for free if using existing bedding and bedding and not exceeding Maximum capacity for certain room types.

– An additional surcharge of VND 100,000 / night will be applied if an extra bed is required by children.

5. / Parking details:

We do not have private parking, if you have a motorbike please ask the front desk for more information and pay the fee.

6. / Booking conditions:

The booking is binding from the moment you receive the booking number or any other type of confirmation. Configurations are produced electronically via the reservation system and / or via e-mail.

When making a reservation, please enter your name, address, arrival and departure dates and payment method. Different rules apply to different price types, see details above.

To book a room at Duc Vuong 2 Hotel, you must be over 18 years old. If you are under 18 years of age, the reservationist or parent must be staying at the hotel at the same time (however, they do not have to stay in the room). If you book a room for someone under the age of 18, you are responsible regardless of whether or not you stay in the room with a minor.

For security reasons, we only allow staff and guests who checked-in to hotel rooms and other booked rooms.